Call us on 021516180 at any time, or you can book If you have a particular time in mind then make a booking in advance, but we often have spare servicing slots throughout the day. If you are in a rush let us know - we will always try our best to get you rolling as quick as possible

No — Cranks NZ will come to you with our fully equipped mobile workshop.

We service Queenstown and surrounding areas including Arrowtown and nearby communities. We specialise in home and office call outs but we will happily meet you at the trail head or side of a trail as long as it's accessible. Give us a call on 021516180and see how we can help. Our van is a fully operational bike workshop so we can come to you anywhere in Queenstown, and start work immediately.

Our Queenstown based mobile bike mechanic can service any bike. Whether it’s a high-performance MTB, a kid’s bike, or an e-bike, we’ll be happy to take a look.

Repairs, cleaning, tune-ups or full overhauls for all kinds of bicycles including e-bikes. Take a look at our full service list or give us a call on 021516180.

Smaller repairs may be completed within minutes, while more complex repair or service overhaul jobs may take a bit longer, especially if parts aren’t immediately available. Please call us on 021516180 for an accurate repair time estimate.

Most bikes should be serviced every 6–12 months depending on usage. Mountain bikes ridden on Queenstown trails may require more frequent servicing.

Yes we do! We have a limited selection in stock but can make a special order for most brands. Just ask us.

Yes. Cranks NZ offers warranty on repairs in line with the Consumer Guarantees Act (CGA). Please contact us (https://brobike.co.nz/contact/)for any questions on repair warranties.

We accept cash and card payments on completion of each job. Our invoicing system also allows us fully contactless payment if needed.

Absolutely. Years of experience and true passion for bicycles make us more than qualified to offer specific, actionable advice that will help you get the most out of your bike. We also run workshops for kids and community groups - give us a call 021516180 to find out more.

Our team are all avid Queenstown cyclists so we would be happy to give great recommendations on the best local trails to test your bike’s performance limits.